• Retail and furniture group aiming to centralise logistics operations, reduce fragmentation, and improve efficiency across multiple independently functioning business entities.
• Integrate diverse logistics setups into a shared facility, enhance service levels, lower costs, and eliminate duplication across warehousing and transport.
• Analysed warehouse operations, redesigned layout, recommended WMS/TMS systems, optimised fleet, and unified logistics functions to enable centralised operational management.
• Delivered improved operational efficiency, cost savings, better inventory control, optimised transport, and seamless integration of logistics across all retail entities.

In the dynamic landscape of UAE’s retail and furniture sector, our client—a diversified group comprising multiple retail entities—had established a strong presence through decades of market experience. As part of a large UAE-based conglomerate, the group operated several independently managed businesses, each with its own logistics infrastructure, warehouse footprint, and distribution model. While these entities had grown steadily, the lack of integration across their supply chain functions had begun to create inefficiencies, cost overlaps, and service delays.

The core challenge lay in the fragmented logistics operations. With each entity managing its own inventory, warehousing, and fleet, the group was incurring unnecessary costs, underutilising space, and duplicating manpower efforts. Delivery lead times varied, stock visibility was limited, and the absence of unified systems hindered scalability. As market demands intensified and the client eyed expansion, the existing model was no longer sustainable. There was a pressing need to modernise and consolidate.

Recognising the strategic importance of streamlined logistics, the client engaged our consulting team to guide their transformation. Their objective was clear: centralise warehousing and transportation under a shared model to drive operational efficiency, reduce costs, and enhance service consistency across brands. Our role was to develop a future-ready logistics blueprint that would integrate systems, optimise resources, and set the foundation for long-term growth.

Through a collaborative and data-driven approach, we embarked on a comprehensive assessment of existing operations and developed a consolidation strategy tailored to the group’s needs. The focus was not only on physical infrastructure redesign but also on recommending enabling technologies such as Warehouse and Transport Management Systems (WMS/TMS), optimising fleet utilisation, and harmonising manpower. This case study details how our structured intervention helped unlock synergies and deliver measurable business value across the client’s multi-entity logistics network.

Here are four key takeaways that are important for organisation to consider:

1. Centralising logistics across business units reduces duplication and drives significant cost savings.
2. Redesigning warehouse layouts can unlock hidden efficiencies and improve space utilisation.
3. Implementing WMS and TMS enhances inventory visibility and delivery coordination.
4. Shared transport models optimise fleet use and lower last-mile costs.
5. Unifying logistics functions boosts operational control and simplifies workforce management.