Ecommerce & Fulfilment - Logistics Executive

Industry

Ecommerce &
Fulfilment

Ecommerce Excellence: Empowering Seamless
Fulfillment Solutions for Value-Driven Growth

In the dynamic realm of retail, adaptability is key, and our consultants are well-versed in staying ahead of the curve. With a decade-long legacy in pioneering omnichannel strategies, we continue to lead the charge in shaping the Future of Retail.

Our services encompass a holistic approach to retail transformation, focusing on three core pillars: Omnichannel Retail Strategy and Innovation, Reimagined Customer Experience, and Strengthened Operations. From optimising talent and processes to embedding Environmental, Social, and Governance (ESG) principles into operations, we empower businesses to become agile enterprises equipped for success.

Through our retail supply chain diagnostic, powered by comprehensive data and benchmarking capabilities, we assess companies across key pillars, identifying gaps and guiding strategies to align with best practices. As the industry undergoes Retail Convergence, where traditional and digital retailers vie for market share, talent, and profitability, our expertise helps clients navigate this landscape and position themselves for future success.

Our tailored approach to omnichannel strategy integrates physical and digital realms, enhancing customer experiences and driving profitable growth. From operational and infrastructural enhancements to organizational transformation, we equip businesses with the capabilities needed to implement strategic plans effectively. With access to custom tool kits and extensive retail experience, we empower clients to optimise ecommerce and fulfillment strategies, ensuring competitiveness in today’s retail landscape.

Experience & Impact

30%

Reduction in fulfillment errors.

40%

Boost in customer satisfaction rates.

20%

Decrease in operational costs.

35%

Improvement in delivery speed.

Client Results

Industry, Insight

Navigating Retail's New Reality: Omnichannel, Hyper-Personalisation and Beyond

In the contemporary world, where the echoes of environmental consciousness grow louder each day, sustainability has become a cornerstone in virtually every industry.

Advisory, Case Studies, Industry

Streamlining E-commerce Warehouse Operations: Optimising Home Appliance and Furniture Logistics

Establishing efficient e-commerce warehouse systems for Home Appliances and Furniture across various locations to enhance operational effectiveness and scalability.

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2023 Logistics Report

Progress and problems

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How We Can Help

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Our Expert

Joel Ray

  • Senior Director Logistics and Supply Chain
  • linkedin
  • Strategy Development
  • Growth Strategies
  • Cost Optimisation
  • Market Intelligence
  • Competitor Intelligence
  • M&A Advice
  • Buy Side / Sell Side Mandates
  • Negotiations
  • Due Diligence Exercises
  • Market Size Modelling
  • Supply Chain Consulting
  • Business Planning
  • Project Management
  • Problem Solving

Biography

A strategy, business growth and market intelligence specialist with 30 years' experience developing profitable and sustainable strategies and identifying and analysing organic and inorganic growth opportunities within the global logistics, postal and express sectors.

During his career, Joel has undertaken hundreds of projects, across many geographies, creating significant value for logistics operators, retailers, manufacturers and other client companies’ businesses, by facilitating growth and optimising processes and costs.

These projects have involved extensive travel to target countries to meet with companies to fully understand the market conditions, different operational requirements, competitive landscapes and distinct customer buying behaviour. This work includes:

  • Strategy Development - Strategy formulation, strategic repositioning, gap analysis, risk analysis.
  • Identifying and Developing Growth Opportunities - Identifying attractive and profitable prospects, including geographic growth, new industry sector opportunities, vertical sector expansion and designing market entry strategies.
  • Enhancing Operational Capabilities – Supply chain optimisation / redesign, technology analysis, freight rate analysis, forecasting, benchmarking, feasibility studies.
  • Mergers and Acquisitions – Acquisition target searches, partnership searches, sales-and buy-side mandates, due diligence exercises, IPO prospectus.
  • Competitor & Market Intelligence – Competitor analysis, SWOT analysis, market size / forecast model development, market share analysis, market monitoring.
  • Network Development Projects - E-fulfilment strategies, inventory strategies, last mile delivery network development, line-haul operations design.

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    We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes. See how we've helped ambitious clients achieve extraordinary outcomes.